Given the high prevalence of sexual and gender-based violence and its complexity, it is critical that services working with victims/survivors of violence are appropriately equipped to support them.


The purpose of this brochure is to synthesise the unique and effective practice model derived from specialist women’s services to inform policy direction and practices of generalist services who also work with victims/survivors of sexual and gender-based violence. We use the language of ‘specialist women’s services’ to draw on their practice model and to outline required expertise however we also recognise the role community-led and –controlled organisations play in prevention and responses. Applying these principles will result in safe, just and effective outcomes for victims/survivors regardless of their backgrounds.


There are eight Good Practice Principles outlined in this document:

  1. Principle 1: A human rights-based approach
  2. Principle 2: An intersectional and equitable feminist approach
  3. Principle 3: A victim/survivor centred practice and empowerment approach
  4. Principle 4: Safety and risk focus
  5. Principle 5: Trauma-informed practice
  6. Principle 6: Perpetrator accountability
  7. Principle 7: Confidentiality, organisational accountability and service responsiveness
  8. Principle 8: Interagency collaboration

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You can watch our webinar,  The unique role of specialist women’s services in ending sexual and gender-based violence, in which the brochure was launched here. A transcript of the webinar is available here.